SEBI Mandated Redressal Framework • Regulation 21(1)

Compliance & Grievance Desk

Ankit Dinesh Mehta Research is dedicated to resolving all investor inquiries and complaints through a transparent, fair, and time-bound regulatory grievance mechanism.

Official Regulatory Registration

Ankit Dinesh Mehta Research

Registered Research Analyst under Securities and Exchange Board of India (SEBI RA Regulations, 2014). SEBI Registration No: INH000025577 • BSE Enlistment No: 7060

Ack: < 2 Working Days
Resolution SLA: < 10 Working Days
Mumbai, Maharashtra

Structured 3-Tier Escalation Matrix

Follow the formal statutory hierarchy to register, escalate, and resolve any grievance effectively.

Step 1 (Primary)

Level 1: Internal Desk

Direct complaint resolution with our dedicated Compliance & Grievance Officer.

Direct Phone:+91 9619889777
Resolution SLA:Within 10 Working Days

Subject format: Grievance – Ankit Dinesh Mehta

Step 2 (Regulator)

Level 2: SEBI SCORES

If your grievance remains unaddressed or unresolved within 30 days of submission to us.

Official Portal:scores.sebi.gov.in
SEBI Toll-Free Helpline:1800 22 7575 / 1800 266 7575
SCORES Mobile App:Available on iOS & Android
Step 3 (Dispute)

Level 3: SEBI SMART ODR

Online Dispute Resolution mechanism for Indian securities market conciliation & arbitration.

ODR Portal:smartodr.in
Scope:Conciliation & Arbitration
Jurisdiction:SEBI Regulated Markets

Grievances We Resolve

Covered under SEBI Client Service Standards

  • Non-delivery or delayed receipt of subscribed research reports.
  • Billing discrepancies, duplicate payment deductions, or invoice disputes.
  • Clarifications on research methodology, report delivery channels, or quality.
  • Suspected fraud or fraudulent impersonators operating in our name.
  • Client data privacy, confidentiality, or unauthorized communication.
  • Refund processing queries strictly in accordance with published terms.

What is NOT a Grievance

Statutory Exclusions Under SEBI Regulations

  • Market Trading Losses: All stock market investments carry market risks. Research reports provide educational and analytical opinions; actual trade execution and risk management remain the client's sole decision.
  • Market Volatility: Normal price fluctuations or dissatisfaction with broader market index movements.
  • Proprietary Formulas: Requests to disclose proprietary algorithms, code, or quantitative scanning filters.
  • Unverified Third Parties: Trades placed based on tips from unverified Telegram/WhatsApp clones not published on mehtainsights.com.

How to Submit a Formal Grievance

Follow these 4 structured steps to ensure immediate tracking and rapid resolution.

1

Gather Details

Have your registered mobile number, email, and subscription invoice / transaction ID ready.

2

Draft Email

Write to ankit@mehtainsights.com with subject: Grievance – Ankit Dinesh Mehta.

3

Attach Proof

Include screenshots, payment confirmation receipts, or any correspondence to expedite review.

4

Track & Resolve

Receive formal acknowledgment within 2 working days and full resolution within 10 working days.

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Annual Audit & Compliance StatusVerified

Assessment Period: FY 2025-26 • License granted July 2026. Zero regulatory penalties or adverse remarks.

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